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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lydia Garcia

July 14, 2023

5  out of  5 rating by Lydia Garcia
"JT is super friendly and always answers any question I may have on my policies. He made it super easy to get insurance for my home and vehicle."

SUSAN PLINSKA

May 31, 2023

5  out of  5 rating by SUSAN PLINSKA
"Paul and his team have provided excellent service for me and my family members for over 20 years. Both auto and home insurance. Paul has always looked out for the best interest of his customers."

Lucas Peterson

May 8, 2023

5  out of  5 rating by Lucas Peterson
"Paul has been my family’s go to for anything insurance for roughly 20 years! Super friendly, right to the point, and he definitely knows how to get the best deal for you! Also JT is really friendly and keeps us updated on new developments in the insurance world. Thank you for all you have done for us and we look forward to continuing our services with you!"

Amy Garrity

November 29, 2022

5  out of  5 rating by Amy Garrity
"Very good for insurance"

Christopher Ness

July 27, 2022

5  out of  5 rating by Christopher Ness
"Awesome insurance agent very fast email communication! reasonable prices!"

Josiegurl

April 20, 2022

5  out of  5 rating by Josiegurl
"Not only did I save money when I switched to Paul's office... But I have more coverage as well. Paul and his team are a joy to work with!"

Darla Farrell

April 6, 2022

5  out of  5 rating by Darla Farrell
"The rates are affordable and we have been with him more than 30 yrs and would not want to replace him. Thank you for the wonderful service."

Lura Allen

April 5, 2022

5  out of  5 rating by Lura Allen
"I have trusted Paul and his associates for at least 20 years when I moved here from Michigan. Paul has always been honest with me and has my best interests in mind. I am very pleased at the service I receive with Paul Urmann and his staff and confidently promote his services to my friends."

bailey marquardt

April 4, 2022

5  out of  5 rating by bailey marquardt
"Paul has great rates for all your insurance needs and is always ready to talk on the phone whenever you need!!!"

Beth Parker

February 20, 2022

5  out of  5 rating by Beth Parker
"Great customer service"

Crystal Watkins

January 17, 2022

5  out of  5 rating by Crystal Watkins
"Paul and team provide great customer service; they are always quick to respond. I have both auto and home insurance and I appreciate the follow-up and the attention to detail, keep up the great work!"

Jacob Kacynski

December 8, 2021

5  out of  5 rating by Jacob Kacynski
"I've been on State Farm insurance since I hit 16 and will continue to be. Paul was my agent in WI before moving back to MI and my experiences were nothing but positive. Enough so that I'll be staying with State Farm when I switch back to MI insurance. Rates were competitive, deer-collision claim was a breeze, and JT who works for Paul has always been very responsive. Rare to wait a day for a response to an email, most places it seems like 2-3 days is average. Much appreciated."

Julie Rupiper

September 21, 2021

5  out of  5 rating by Julie Rupiper
"Paul Urmann has been my State Farm Insurance Agent for over 20 years. Him and his associates are the best! They are always professional and respond asap to any questions or concerns. They also ask if there is anything else they can help or assist me with! They are a definitely a "5 Star Team"!!!"

David Annis

September 5, 2021

5  out of  5 rating by David Annis
"Paul and his staff are very responsive to every need that I have had for over 20 years. I have also been with State Farm for over 50 years. They have always provided prompt, personal service for home, auto, motorcycle, camper. The claims I have needed to make have always been handled fairly and promptly."

linda martin

August 13, 2021

5  out of  5 rating by linda martin
"I just had a house fire and Paul Urmann and his staff have been wonderful they are helping me through this with dealing with my claims agent and also sending information to them for me they’ve been great throughout this whole ordeal so far and I really appreciate it so thank you Paul, JT and Kayla"

Deborah Kraemer

August 13, 2021

5  out of  5 rating by Deborah Kraemer
"I have dropped in at times, and I am always welcomed warmly."

Ellen Reed

August 12, 2021

5  out of  5 rating by Ellen Reed
"Always available to answer questions and giving you their best advice."

Marie

July 29, 2021

5  out of  5 rating by Marie
"Good quality service whenever needed and for a good price every month."

Felicia Ford

July 27, 2021

5  out of  5 rating by Felicia Ford
"Love Paul and The Way they handle Everything So Super Smoothly for me and my Family!! Thanks So much for putting up with me Paul, I know I can be a handful at times LoL 😆 But Y'ALL Have Always Taken Great Care of Me,Mom,And Daddy too!!"

Mary Verheyen

July 7, 2021

5  out of  5 rating by Mary Verheyen
"My recent move made it necessary for me to secure new Insurance. I can not say enough about the help, the professionalism and the ease with which the Paul Urmann Agency helped me. It was totally stressless and completed in a timely manner and the rates were very good! Thank you!"

Amanda Racine

June 30, 2021

5  out of  5 rating by Amanda Racine
"I have been with this office for 16 years. I always experience personal customer service, guidance and timely responses. Very happy with the outcomes of any claims."

Ed Graves

June 25, 2021

5  out of  5 rating by Ed Graves
"I am very pleased with getting my property insured properly and not just insured. Having the claim cover the damage loss is so very important as I have just experienced. This happens when the agent, Paul Urmann in this case, is professional and truly understands his business and has trained his employees."

Dianne Crowley

April 23, 2021

5  out of  5 rating by Dianne Crowley
"Paul Urmann and his entire office are professional, friendly and responsive. They keep an eye on my needs, and always look for ways to save me money. When pipes burst in my home they did everything possible to get me the help I needed. I highly recommend!"

Jeff Alberts

April 19, 2021

5  out of  5 rating by Jeff Alberts
"We had AAA for insurance before. We had to pay 6 months at time. It just wasn’t worth the amount we paid. So we switched and we are so happy. The rate is lower and the staff are great!"

Debra Johnson

April 16, 2021

5  out of  5 rating by Debra Johnson
"We switched to State Farm because our rates with AAA were increasing. We could not be happier with the service given by their office. Highly recommend!"