State Farm® Insurance Agent Paul Urmann

"As always the best"

"The day I finally had to file a claim on my car was the day I realized that my insurance company and agents don't care about their customers. It has been 2 weeks, and my car is still not fixed. State Farm refuses to use OEM parts for my car, even though the dealership clearly stated that aftermarket parts are not safe or reliable and will void any warranty on my car (my car needs an Axle and some other parts). State Farm tried to convince me that aftermarket parts are 'better' than factory original parts and essentially told me that they don't care. So now, not only do I have a headache and wasted hours, but I also have a $2,000 bill to cover the cost of the OEM parts that State Farm won't pay for. I need these parts to drive safely and not void any warranty. I'm even questioning why I have a State Farm agent when we've been doing all the work back and forth on the phone. My agent just keeps telling me to 'keep calling claims'. I'm just so very grateful this wasn't one of my expensive cars because I would have had a HUGE bill to pay to fix what State Farm refuses to pay. All I asked was to have my vehicle repaired to their original condition it was before the accident. But State Farm doesn't care. They would rather save a few bucks, disregard your safety and care less about the reliably of the cheap parts they put on your car."

"Very nice staff, always helpful and accommodating. Excellent car insurance prices."

"Paul has been my Agent for many years. I couldn't be more happy. My rates are always great too. Paul, along with his staff Kayla and J.T are always friendly and helpful. They even remember my name when they see me. Great staff."

"Super friendly and respectful agents at State Farm. Always willing to help with any questions and concerns I have."

"JT is super friendly and always answers any question I may have on my policies. He made it super easy to get insurance for my home and vehicle."

"Paul and his team have provided excellent service for me and my family members for over 20 years. Both auto and home insurance. Paul has always looked out for the best interest of his customers."

"Paul has been my family’s go to for anything insurance for roughly 20 years! Super friendly, right to the point, and he definitely knows how to get the best deal for you! Also JT is really friendly and keeps us updated on new developments in the insurance world. Thank you for all you have done for us and we look forward to continuing our services with you!"

"Very good for insurance"

"Not only did I save money when I switched to Paul's office... But I have more coverage as well. Paul and his team are a joy to work with!"

"The rates are affordable and we have been with him more than 30 yrs and would not want to replace him. Thank you for the wonderful service."

"I have trusted Paul and his associates for at least 20 years when I moved here from Michigan. Paul has always been honest with me and has my best interests in mind. I am very pleased at the service I receive with Paul Urmann and his staff and confidently promote his services to my friends."

"Paul has great rates for all your insurance needs and is always ready to talk on the phone whenever you need!!!"

"Great customer service"

"Paul and team provide great customer service; they are always quick to respond. I have both auto and home insurance and I appreciate the follow-up and the attention to detail, keep up the great work!"

"I've been on State Farm insurance since I hit 16 and will continue to be. Paul was my agent in WI before moving back to MI and my experiences were nothing but positive. Enough so that I'll be staying with State Farm when I switch back to MI insurance. Rates were competitive, deer-collision claim was a breeze, and JT who works for Paul has always been very responsive. Rare to wait a day for a response to an email, most places it seems like 2-3 days is average. Much appreciated."

"Paul Urmann has been my State Farm Insurance Agent for over 20 years. Him and his associates are the best! They are always professional and respond asap to any questions or concerns. They also ask if there is anything else they can help or assist me with! They are a definitely a "5 Star Team"!!!"

"Paul and his staff are very responsive to every need that I have had for over 20 years. I have also been with State Farm for over 50 years. They have always provided prompt, personal service for home, auto, motorcycle, camper. The claims I have needed to make have always been handled fairly and promptly."

"I just had a house fire and Paul Urmann and his staff have been wonderful they are helping me through this with dealing with my claims agent and also sending information to them for me they’ve been great throughout this whole ordeal so far and I really appreciate it so thank you Paul, JT and Kayla"

"I have dropped in at times, and I am always welcomed warmly."

"Always available to answer questions and giving you their best advice."

"Good quality service whenever needed and for a good price every month."

"Love Paul and The Way they handle Everything So Super Smoothly for me and my Family!! Thanks So much for putting up with me Paul, I know I can be a handful at times LoL 😆 But Y'ALL Have Always Taken Great Care of Me,Mom,And Daddy too!!"

"My recent move made it necessary for me to secure new Insurance. I can not say enough about the help, the professionalism and the ease with which the Paul Urmann Agency helped me. It was totally stressless and completed in a timely manner and the rates were very good! Thank you!"

"I have been with this office for 16 years. I always experience personal customer service, guidance and timely responses. Very happy with the outcomes of any claims."